Legal information

Privacy policy

This Policy sets out how personal data of users of kprint.kz (the Site) is collected, processed and protected in accordance with Law of the Republic of Kazakhstan No. 94-V of 21 May 2013 "On Personal Data and Its Protection".

1. Controller. The personal data controller is Klassika, e-mail: support@kprint.kz.

2. What data we collect. Your name, phone number, message and order details — when you fill in the request form or write in the chat; technical data (IP address, browser type, pages visited, advertising campaign tags) — via cookies, if you allowed analytics.

3. Purposes. Handling requests and messages, quoting and fulfilling orders, contacting the customer, improving the Site and collecting anonymised statistics (with consent).

4. Storage and protection. Requests from forms and chat are stored in the controller's CRM system (Bitrix24) hosted on the controller's own server in the Republic of Kazakhstan and are protected from unauthorised access by organisational and technical measures. Data is kept until the purposes are achieved or consent is withdrawn.

5. Disclosure to third parties. Data is not disclosed to third parties except where necessary to fulfil an order (for example, to delivery services) and where required by the laws of the Republic of Kazakhstan.

6. Your rights. You may request information about your data, ask for it to be corrected or deleted, and withdraw your consent by writing to support@kprint.kz.

Cookie policy

Cookies are small files stored in your browser that help the Site work. On your first visit you can accept all cookies, keep only the necessary ones or adjust your choice. You can change your decision at any time via the "Cookie settings" link at the bottom of the Site.

The Site does not use advertising or marketing cookies. The Site does not create sessions for visitors: server cookies are set only for staff who sign in to the control panel.

Consent to the collection and processing of personal data

By sending a request or message on the Site, I freely and in my own interest give Klassika my consent to collect and process my personal data (name, phone number, message, order details) in order to handle my request, quote and fulfil my order and contact me, including via messengers.

The consent is valid until the purposes are achieved or until it is withdrawn. You can withdraw your consent by sending a written request to info@kprint.kz.

Terms of supply

Information on the Site, including prices, is for reference only and is not a public offer. Price, quantity, production and delivery times are agreed individually and fixed in the invoice or supply contract.